Your digital security with Onlime

Privacy policy for Onlime.dk. Last revised: November 2024

Company information:
Onlimited Digital (”Onlime”) CVR no. 43275119 Spinderigade 11 7100 Vejle
Email: kundeservice@onlime.app

1. BACKGROUND
1.1 Onlime.dk (the "Website") is owned and operated by Onlime, which offers a cloud-based storage service (the "Service") that allows you to store, back up, synchronise and share files via the internet.
1.2. Onlime provides the Service to both consumers and traders (collectively the "Customer"). Any Customer who is not a consumer under the provisions of the Consumer Contracts Act shall, in any agreement with Onlime, be considered a trader.
1.3 Onlime is the data controller for the personal data that the Customer enters and provides when using the Website and/or the Service.
1.4 This Privacy Policy informs about how Onlime collects, stores and processes personal data, as well as about the Customer's rights in this respect.
1.5 Questions regarding Onlime's processing of personal data or this privacy policy can be sent to kundeservice@onlime.app.

2. CONSENT
2.1 When the Customer creates a user account and/or purchases the Service, the Customer accepts that Onlime collects, stores and processes personal data.
2.2 The Customer may invite third parties to use the Service that Onlime provides to the Customer. The invitation is sent via the Website, where the Customer enters the third party's name and e-mail address, after which Onlime sends an e-mail with a link to the Service to the third party. In this connection, the Customer is responsible for ensuring that the third party has accepted to receive Onlime's email with the link.
2.3 The Customer may refer a third party to try and/or purchase the Service. The referral is sent via the Website's referral function, where the Customer enters the third party's name and e-mail address, after which Onlime sends an e-mail with a link to the Service to the third party. In this connection, the Customer is responsible for ensuring that the third party has accepted to receive Onlime's email with the link.

3. WHAT PERSONAL DATA IS COLLECTED, PROCESSED AND STORED
3.1 Onlime collects, processes and stores the personal data provided by the Customer in connection with ordering, purchasing and using the Service and/or in connection with inviting third parties, cf. clause 2.2.
3.2 Onlime
(i) Name and residential address,
collects, processes and/or stores the following types of personal data:
(ii) E-mail address, telephone number,
(iii) The information about the payer,
(iv) IP address and cookies from Website, referring to the Website's cookie policy,
(v) The personal data uploaded by the Customer in the Service, including documents and images containing personal data.

4. THE PURPOSE OF OUR PROCESSING OF YOUR PERSONAL DATA
4.1 The purpose of our collection, storage and processing of your personal data is as follows:
(i) Delivery of the Service ordered by the Customer,
(ii) Providing customer service to the Customer in relation to the Services purchased and/or requested by the Customer,
(iii) After-sales service and follow-up on the Service previously purchased by the Customer,
(iv) The sending of service announcements, see section 5,
(v) Submission of invoices and possible collection thereof,
(vi) Sending newsletters and marketing material, provided that the Customer has accepted this,
(vii) Preparation of general statistics, market research, product development, sales analyses, marketing and sales promotion purposes. The statistics and surveys etc. are for internal use. If statistics or surveys are shared with third parties, the data will be anonymised and cannot be attributed to individual persons,
(viii) Administration and operation of Onlime's page on Facebook, where Onlime and Facebook have shared data responsibility.

5. SERVICE MESSAGES AND NOTIFICATIONS
5.1 Onlime will send service notifications to Customer via email when relevant for the provision of the Service.

6. WHO HAS ACCESS TO YOUR INFORMATION
6.1 Only Onlime's employees have access to the Customer's personal data and only to the extent necessary for the provision of the Service.
6.2 In some cases, Onlime shares the Customer's data with third parties when it is necessary for the operation of Onlime's business and/or Website or when it is necessary for the provision of the Service to the Customer.
6.3 Onlime assumes responsibility for ensuring that the third party processes the data securely, confidentially and in accordance with the law.
6.4 If Onlime is required by public authorities or courts to transfer or share personal data, Onlime is obliged to do so.

7. SAFETY AND PROTECTION
7.1 Personal data is stored securely, confidentially and in accordance with legislation.
7.2 Onlime has established and maintains adequate and necessary technical measures to protect personal data.
7.3 If Onlime is exposed to a security breach where it is deemed that there is a high risk that personal data can be misused, Onlime will notify the Customer of the security breach as soon as possible. Onlime will also inform about what Onlime has done to minimise the risk of misuse of the personal data and how the Customer can protect its own personal data.

8. ERASURE OF YOUR PERSONAL DATA
8.1 Personal data is stored by Onlime for as long as necessary to fulfil the specific purpose of processing the personal data collected, cf. section 4.
8.2 For certain personal data, legislation requires Onlime to store personal data for a longer period of time. For example, according to the Bookkeeping Act, Onlime must store certain personal data 5 years after the Customer's last purchase.

9. YOUR RIGHTS AND REMEDIES
9.1 The Customer has the right at any time to be informed what personal data Onlime has collected, stores and processes about the Customer and to receive a copy thereof.
9.2 The Customer may at any time demand that incorrect information be corrected and the Customer is entitled to have additional information added if the information is incomplete.
9.3 The Customer may at any time object to or have the processing of its personal data restricted.
9.4 The Customer has the right at any time to have the personal data that Onlime holds about the Customer deleted, with the exception of the data that Onlime is required by law to store within the statutory period.
9.5 The Customer can read about its rights on the Danish Data Protection Agency's website at www.datatil- synet.dk.
9.6 Any person may complain about Onlime's processing of the person's personal data to the Danish Data Protection Agency.