We are an independent and local service

At Onlime.dk, we are a 100 % Danish company with no foreign investors. We have our headquarters in Middelfart and data centres in Norway. That's why we call ourselves a local service, considering how big and global the internet is.

Read on and discover what that means - here we list three differences between Onlime.dk and services outside Denmark and the EU.

The physical location of data and the legal location of organisations is crucial to how your digital rights and data are respected and protected.

For example, legislation in the US is very different to the EU. Here you can US authorities monitor and receive information about EU citizens without consent - even if a US company stores data in the EU.

Although the General Data Protection Regulation (GDPR) strengthens our security and rights, it is difficult for authorities in the EU, for example, to control and pursue US companies that often also evade paying taxes.

At Onlime.dk we are accountable to the Danish and Norwegian authorities. Of course, we pay taxes as we are part of society.

Read more about our privacy guarantees.

The experience of an app or service isn't just tapping and scrolling - sometimes you need help or guidance. We know this is especially important when we're entrusted with the task of securing other people's work and memories.

That's why at Onlime.dk you can get in touch with us quickly in several ways, and we always speak Danish.

Danish multi-channel customer support is actually atypical for a cloud-based service aimed at private consumers and small/medium-sized businesses. But it pays off for both consumers and businesses. Director and Head of Customer Experience Levi Rauff explains:

We value direct and personal contact immensely and we put it at the centre of our service. It provides great experiences for users and helps us get feedback so we can continually improve the service.

Data centres are the driving force behind our modern internet with on-demand file delivery, streaming and video conferencing.

Data centres consume enormous amounts of power and therefore the cloud is a major contributor to the Co2 level in the atmosphere with approximately 3.5 % of total emissions.

Our data centres are located in Norway and powered by 100% green electricity from hydropower. The data centres are operated by Digiplex and GreenMountain, pioneers in energy-efficient solutions. For example, Digiplex recycles water and heat from the servers to heat nearby houses, and Greenmountain Cools servers almost without using energy using gravity and water from a nearby fjord.

Read more about our use of green energy.